Refund policy old

Refund Policy for

Version: RP-Ver002 | Last Updated: January 2024

At, we prioritize your satisfaction. If you're not happy with your purchase, our refund policy is here to help.

Contact Information

  • Email: hello[at]
  • Phone/WhatsApp: +1 914 370 7035
  • Return Address: 501 Silverside Road, Suite 105, Wilmington, DE 19809, USA

1. General Return Policy

  • Duration: You have 30 days from receiving your item to initiate a return.
  • Return Eligibility: Items must be in the same condition as received (unworn/unused, with tags, and in original packaging) along with the receipt or proof of purchase.
  • Initiating a Return: Contact us at hello[at] to start the return process. Note: Items returned without prior request will not be accepted.

2. Damages and Issues

  • Immediate Action: Inspect your order upon arrival. If you find any defects, damage, or incorrect items, contact us immediately so we can resolve the issue.

3. Exchanges

  • Process: To exchange an item, return the original item first. Once the return is accepted, make a separate purchase for the new item.

4. European Union 14-Day Cooling-Off Period

  • Special Rights for EU Customers: If your order is shipped to the European Union, you can cancel or return your order within 14 days for any reason. The same return conditions apply.

5. Refunds

  • Notification: We'll inform you once we've received and inspected your return.
  • Refund Approval: If your return is approved, you'll receive a refund to your original payment method within 10 business days.
  • Delayed Refunds: If you haven’t received a refund after 15 business days from approval, please contact us at hello[at]

Our aim is to make your shopping experience enjoyable. If you have any questions about our refund policy, don't hesitate to reach out to us.Β 

Thank you for shopping with!